Delivery & Returns
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International Shipping

On all International orders placed on the site will be shipping using an express delivery service. We ship all parcels using Fed Ex's International Priority service - which aims to deliver anywhere in the US the next working day before 12 pm midday (UTC).

For this service, there is a standard charge of £14.99 - or FREE with orders over $200.

Orders must be placed before 11:00 (GMT) Monday-Friday to be dispatched from our warehouse same day. Please note all orders placed after this time will not be processed and dispatched until the next working day.

Orders placed on Saturdays and Sundays will be processed and dispatched on Monday (bank holiday permitting).

For more information regarding information please contact our customer service team: customerservice@brother2brother.co.uk

Duties & Taxes

On orders placed in the US under $800 are normally not subject to any duties and taxes.

Please note all duties and taxes are to paid by the recipient and are not covered by Brother2Brother.

To find out more information regarding taxes and duties when purchasing from the UK, we recommend you contact Fed Ex directly or use an import duty calculator.

 For all European and International orders, we guarantee delivery in time for Christmas on all orders placed before 11:00 GMT on the 20th December - in which your order will be dispatched via Fed Ex International Priority.